Squarespace Website Audit
(and Any Other Platform!)

Is your website clunky, confusing, or just not getting results?

Yes! I need this.

A slow, outdated, or hard-to-use website could be costing you leads and sales. But what exactly is going wrong? And more importantly—how do you fix it?

For less than a night out, book a website audit to uncover what's working, what isn't, and what to change for better results.

Your website can be on any platform—Shopify, Squarespace, or something else. I'll give you clear feedback on how to improve it.

Why One Thing Is Never the Whole Story

A flowchart diagram illustrating a customer journey process for a website, starting with the customer's desired outcome, addressing a gap, making a first impression, understanding visitor needs, building trust, and leading to inquiries, purchases, or sign-ups.
A flowchart diagram illustrating a customer journey process for a website, starting with the customer's desired outcome, addressing a gap, making a first impression, understanding visitor needs, building trust, and leading to inquiries, purchases, or sign-ups.

Most website owners have a hunch something's off. The design feels a bit dated. The photos could be better. If a designer just tightened it up, it'd probably convert.

What's actually happening is your ideal client lands on your site and makes a split-second decision — stay or go. That decision moves through three invisible filters, and any one of them can be the exit point.

First impression.

Before they've read a single word, they've already decided if this feels right. Does the design match the quality of what you're offering? Does it feel like it's for someone like them?

Understanding.

If they stay, they need to quickly make sense of what you offer and whether it's right for them — your services, your products, your process, your prices.

Trust.

Even when they get it, they won't act until something reassures them. Reviews, credentials, clear policies, a straightforward checkout, a process that makes sense. Something that says: you're in safe hands.

The gap between what you want to say and what visitors actually experience is where most websites quietly lose people.

A website audit identifies that gap and shows you how to close it.

Get a Detailed Website Review to Boost Conversions—only $147

A split-screen image showing video feedback on a laptop and an email summary of recommendations. The video displays a website audit with feedback, and the email lists detailed audit findings and suggestions.

  • For service-based websites:
    If you’re a coach, creative, consultant or service provider, your website should be working hard to bring in leads and enquiries. In this audit, I look at how clearly you’re communicating what you offer, how easy it is for someone to take the next step (like booking or enquiring), and whether your layout, copy, and flow support conversions. I’ll also review your mobile experience, loading speed, design consistency, and any trust-building elements like testimonials, portfolios or FAQs. Basically—anything that might be helping or hurting your chances of converting visitors into clients.

    For eCommerce stores:
    Selling products online? This audit zones in on the full customer journey—from homepage to checkout. I’ll review things like your product page layout, cart flow, mobile usability, and how easy it is to find and buy your products. I also check for missed conversion opportunities like unclear value messaging, trust signals, confusing navigation, or clunky design. Whether you're on Shopify, Squarespace or something else, you’ll get honest, practical feedback to help boost sales and improve your customer experience.

  • Whether you operate a service or ecommerce business you’ll receive quick wins you can implement right away. I guarantee, you'll walk away with a clear, actionable plan.

    Deliverables — Service websites:

    • A detailed video walkthrough (30-40 minutes) with direct feedback on your site.

    • A written summary of key findings and recommendations.

    Deliverables — eCommerce stores:

    • Audit Workbook with clear feedback and recommendations

  • You’ll receive your audit within 3 business days, straight to your inbox. This is a digital service—there is no in-person or phone consultation included.

  • Because it's the best way to prove I know my stuff. Whether you DIY the fixes or book me for a bigger project, you’ll get way more than $147 worth of value.

  • The audit is for feedback and recommendations only. If you'd like me to handle the fixes or explore a full website project, I'm happy to jump on a call after your audit to discuss next steps.

  • Nope! I audit both service-based and eCommerce websites—focusing on leads, conversions, and making your website work harder for you.

  • I keep things straightforward and jargon-free, so you’ll know exactly what to do next. If you’ve watched the website audit video and need clarification, you can email me within 3 days. Please note that I provide feedback on what needs to be done, not step-by-step instructions on how to do it.

  • Since this is a digital service, all sales are final. But trust me—you’ll get more than your money’s worth.

  • It’s easy! Just grab your payment card and fill out the Booking Form to get your audit rolling. Can’t wait to help you make your website work better for you!

Clarity is on the way!

*CLICK TO BOOK*

Clarity is on the way! *CLICK TO BOOK*

But seriously, stop second-guessing yourself, and book your website audit.

Satisfied clients 😊

  • Kristy Lea

    SUPER helpful!

    Oh gosh that was SUPER helpful! I kinda dropped you in the deep end with no info on the quilting side etc. But that feedback is brilliant. Thank you!

    What I really appreciated is a lot of the touchpoints you mentioned are things I've been chatting with Bec about, or things that have been in the back of my mind to consider. So that's really consolidated that I need to bump these things up the priority list.

    (Kristy Lea, Quiet Play Designs)

  • Pia Kuykhoven Artist

    friendly, honest, professional and helpful

    “I engaged Jess to perform an audit of my website to see if it was up to scratch from a professional point of view. I found her notes and particularly the in-depth video walk through she created of my website extremely helpful. I’ve been able to implement simple changes and have gained a much better insight into how I can make ongoing improvements in the way I structure my website, even small details were not overlooked by Jess.”

    Pia Hutchings (Pia Kuykhoven Art)

  • Redback landscaping redback spider

    so valuable

    “It was so valuable having someone critique our site with fresh eyes and immediately be able to identify many areas of improvement and ways to simplify the buying process.“

    Tony Lynn (Redback Landscaping)

  • Grace Costa photograher smiling

    She really knows her stuff

    “Jessica, recently conducted a website audit for my photography business. She really knows her stuff when it comes to websites, advising me on how to optimise for SEO, how the design could be improved and how I could communicate my offerings better through my website.”

    Grace Costa (Grace Costa Photography)

Honest, No-Dancing-Around-It Feedback

I’ll tell you what’s holding your website back—directly and clearly. Because your mum, partner, or BFF? They’ll just tell you they “love it”.

Then we’ll look at what your ideal customers actually see, so you can fix what’s confusing, strengthen what’s flat, and create a site that makes the right people stop, think, and take the next step.

Book my website audit